Seranit

SERANIT QUALITY POLICY
We will challenge our opponents with competitive quality instead of competitive prices in order to attain a quality level that is appreciated worldwide. Our staff members who have adopted quality as their primary responsibility will work to ensure sustained development and unconditional customer satisfaction.

Hamdi ALTUNALAN
General Manager

Quality of living could merely be improved by high quality products and services.

Given start to its production activities in 1993, SERANIT has been open to innovations and developments, followed the innovations and trends in its sector and managed to keep its investments up-to-date as the pioneer of its sector since the very moment of its establishment.

However, the only thing that has remained unchanged since then is our QUALITY APPROACH.

Our Company continues to serve without making any concessions about the quality of its products and services and without any obsessions about costs.

We have built and run a system that releases quality specifications from the control of man and operated with data processing automations in addition to staff members qualified on product quality.

Seranit displays service quality approaches that are different than those of many players in the sector as well. Our Company has been structured based on an organisational style that ensures using the products most suitable with the application fields of detail-solving consumers instead of reaching end users by means of sales organisation only.

Absolute customer satisfaction, receipt by end users of the exact equivalent of the amount they pay for our products and services and meeting the expectations of customers constitute the groundwork of the quality approach adopted by Seranit. It is essential that agents display the proper approach and exhibit proper products so that customers are provided with proper goods and services. Accordingly, Seranit provides its dealer channel and all of its staff members with product trainings scheduled throughout the year, customer relations trainings and application trainings.

Seranit, has ever considered the respect for nature as a priority by thinking not only of the day but also of the future in addition to meeting the material expectations of its customers. Seranit, which takes pains to ensure that the materials it uses are nature friendly and recyclable, maintains its activities aimed at adapting the environmental management system to its own production system.